Shipping and Returns
Shipping & Delivery Methods
At Spero Store, we offer flexible international shipping options to suit clinics and medical professionals worldwide:
* Express Courier Shipping (DHL / FedEx / UPS): Fast and reliable delivery within 3 to 7 business days with live tracking.
* Standard Postal Shipping (Government Post): A very economical, safe, and reliable shipping option. Delivery typically takes 10 to 30 days depending on the destination country. Ideal for cost-effective shipping of non-urgent orders.
---
Returns & Replacement Policy
Thank you for shopping at Spero Store! We accept returns or exchanges within the first 30 days of purchase. If 30 days have passed since your purchase, no refund or exchange of any kind will be offered.
Eligibility for Refunds and Exchanges:
* The item must be unused and in the same condition that you received it.
* The item must be in its original packaging.
* To complete your return, we require a receipt or proof of purchase.
* Only regular-priced items may be refunded; sale items are non-refundable.
* If the item was marked as a gift when purchased and shipped directly to you, you will receive a gift credit for the value of your return.