Frequently Asked Questions

Can I amend my account details and / or change the address, name and password?
Yes, you can, and all you have to do is log in to your account, and then make the changes you want.

Can I change my personal account details such as username and email id?
As a customer, you can modify most of your personal account information as you wish.

I forgot the password for my account. What should be done?
You must click on the phrase "forgot password" on the login page to the "store_name" website, and enter the email address that was registered. The user will receive an email to change the password.

What if I need any support or inquiries?
You can contact our customer service team by calling us or sending a text message via email or WhatsApp. You can access our numbers and contact details from the "Contact Us" page.

What is store_name?
It is an e-commerce site. Store_Name is a modern platform that uses the highest technology and provides a variety of options for customers to conclude business deals through a secure online environment for purchase.

How to buy goods online?
First you have to register for an account within the store_name site, and then browse the site and buy what you want. Our website provides a range of payment options to suit your budget or specific needs. After completing the purchase, you will receive the goods you have chosen through a shipping company, where they will be delivered directly to the address you specified previously.

Can I buy and receive goods in a country that is not included in the list of countries?
Unfortunately, you cannot.